Online and Telephone Counselling

in the UK and Worldwide

Online and telephone counselling offers the same professional support as in-person therapy, with the added flexibility of accessing sessions from the comfort and privacy of your own space.

At Hand in Hand Therapy, online sessions are delivered securely via Microsoft Teams. Alternatively, counselling can take place by telephone, either through WhatsApp call or a standard phone call. If you choose to use Microsoft Teams but would prefer not to be on camera, the camera can be turned off, allowing you to focus on the conversation in a way that feels more comfortable.

Remote counselling makes it possible to access support across the UK and internationally, without the need to travel. Many people choose online or telephone counselling if they have busy schedules, mobility difficulties, childcare responsibilities, or limited access to local counselling services. Others simply find it easier to talk from the familiarity of their own home.

Online and telephone counselling provides a flexible and accessible way to receive professional support while maintaining the same standards of confidentiality and care as face-to-face therapy.

How Sessions Work

Counselling sessions are structured to provide a consistent and supportive space.

  • Session length: 50 minutes

  • Frequency: usually weekly

  • Session options:

    • Online counselling via Microsoft Teams

    • Telephone counselling via WhatsApp call

    • Telephone counselling via standard phone call

  • Video preference: if using Microsoft Teams, the camera can be turned off if you prefer not to be on screen.

Most clients prefer to book their first session as soon as possible. Others may prefer to arrange a short 10-minute phone call before booking if they have any initial questions.

You can book a session online, or contact me directly if you would like to arrange a brief call first or have any questions.

How Much Does It Cost?

Session fees are as follows:

  • Initial consultation (50 minutes): £80

  • Online or telephone counselling session (50 minutes): £70

Payment details will be provided when your appointment is confirmed.

Booking A Session

Process of booking a session:

  • Book online by choosing a suitable appointment time, or contact me directly if you prefer

  • Once your session is booked, you will receive a welcome email with GDPR information, a consent form, a counselling agreement, and a payment link

  • Once the forms have been completed and payment has been received, you will be sent the link for your video session or details for your telephone appointment

  • You will also receive an SMS and email reminder before your session

Is This Approach Right for Me?

Many people find it helpful to talk from a familiar and comfortable environment. Being in your own space can sometimes make it easier to relax and speak openly about what is on your mind.

This approach may suit you if you:

  • Prefer speaking from the comfort and privacy of your own home

  • Have a busy schedule and need greater flexibility around work or family commitments

  • Travel frequently or have changing routines

  • Live outside the local area or outside the UK but would still like access to counselling

  • Work away from home and may need to attend sessions from an office or private meeting room

  • Find it easier to talk without being face to face

For many people, remote counselling offers a flexible way to access support without needing to travel. Sessions aim to provide a calm, confidential space where you can talk freely and feel heard.